The NHS Friends and Family Test provides us with an ongoing feedback about your experience at the practice. Whether you have good things or bad things to say about our service, you are cordially invited to fill in the forms found in Reception.
The responses are collected on a monthly basis and evaluated. It is our commitment to publish the results regularly. Thank you for your continued support. Please see the results below along with comments selected from the most recent month:
In 2019 March we received a lot of feedback on being able to get an appointment on time, helpful, polite and friendly staff and the nice waiting area. Thank you!
Month | Approval Rate |
2018 June | 97% |
2018 July | 91% |
2018 August | 99% |
2018 September | 100% |
2018 October | 97% |
2018 November | 100% |
2018 December | 96% |
2019 January | 100% |
2019 February | 100% |
2019 March | 100% |